WHEN WILL MY ORDER ARRIVE?
Please allow 2-4 weeks from your order date for U.S. deliveries and 30-60 days for all other countries.
IS THERE A TRACKING NUMBER?
Tracking information availability is based on destination country and the products ordered, and most orders will have a tracking number generated within 3-5 business days. You may email us at [email protected] for your tracking number.
HOW DO I CHECK ON MY ORDER?
You can check your order status by visiting our Order Lookup System or you can email us at [email protected] with your order number and we will reply with your order status within 6-12 hours.
HOW LONG IS THE PROCESSING TIMELINE?
Orders are sent to our fulfillment center immediately after being placed and are typically prepared for shipment within 1-3 business days.
WHAT SHIPPING CARRIERS DO YOU USE?
We contract with a number of shipping carriers, including; SPEEDEX,USPS, China Post, and Royal Mail.
DO YOU DELIVER PRODUCTS INTERNATIONALLY?
Yes, we work with a number of global suppliers to provide the best quality products at the lowest possible price.
I NEVER RECEIVED MY ORDER, WHAT DO I DO NOW?
If you do not receive your order within 30 days, please contact us at [email protected] .
PRODUCT QUALITY ASSURANCE FAQ’S
WHAT COUNTRIES OF ORIGIN DO YOU SOURCE PRODUCTS FROM?
Our products are Greek. We strive to provide the best quality products at the lowest possible price
HOW DO YOU DECIDE WHAT PRODUCTS TO SELL?
Before offering a product we do extensive quality control
WHAT IS THE DELIVERY TIMELINE FOR INTERNATIONAL ORDERS?
Orders being delivered to countries outside of the U.S. Customs clearances add additional delivery time, so please allow up to 60 days for delivery. Many times orders deliver much sooner than 60 days.
Still have questions? Email us – [email protected].
